In the Know – Advocating for Yourself, Be Aware of Scams

Posted on by Shana Watkins, Outreach Coordinator, Tennessee Justice Center & Sheena Adams-Avery, CDT, CDP, Communications Manager, Tennessee Disability Pathfinder
An image with a solid dark blue background. At the top, there is a pale yellow box containing Pathfinder's branded graphic, a yellow compass with a multi-colored ring on the inner circle. Below that, in large white text, it says 'In the Know', followed by smaller text underneath that reads 'Ground breaking information that affects the disability community'. On the right of the image is TJC's purple logo. On the bottom right of the image on a light purple color block is "TNPathfinder.org."
🚨 Scam Alert for SNAP Recipients 🚨

A digital informational graphic warning about scams. At the top, bold green text reads "BEWARE OF SCAMS!" The image features a cartoon-style illustration of a masked thief dressed in black, carrying a large red sack over his shoulder. To the left, there is a large smartphone with a blue frame displaying a messaging interface. Surrounding the phone are various icons, including a red exclamation mark, a red "X," and a blue Wi-Fi signal, indicating online threats. In the top right corner, there is a gold compass logo with the text "Tennessee Disability Pathfinder." Below, a dark blue section contains white text with scam prevention tips: - Keep your personal information safe - Don't share your passwords with anyone - Do not click on a suspicious link - Verify caller’s information A white rectangular banner in the center emphasizes "Protect yourself from scams." At the bottom, the website "TNPathfinder.org" is displayed in white text.

SNAP recipients are receiving calls from scammers pretending to be DHS caseworkers, claiming your benefits will be blocked unless you verify your identity. DO NOT give out personal information over the phone unless you are certain of the caller’s identity.

🔹 What to do: If you’re unsure, CALL the DHS Family Assistance Center at 1-866-311-4287 or check updates on your One DHS Portal. If you’ve already shared personal info, REPORT it immediately to DHS and local authorities.

🔹 Protect Your SNAP Benefits: Monitor your SNAP card regularly. Download the edgeEBT app to lock/unlock your card. Change your PIN by calling 888-997-9444 or visiting www.connectebt.com.

This alert comes from the Tennessee Justice Center. Stay vigilant and protect your personal information!